Between 8:24 AM PT and 8:44 AM PT on November 6, some users were unable to sign in to the BookIt Chrome Extension. Scheduling, booking, and routing were not affected.
Service has been fully restored and is operating normally.
We apologize for the disruption and are taking steps to ensure greater resiliency moving forward.
Resolved
Between 8:24 AM PT and 8:44 AM PT on November 6, some users were unable to sign in to the BookIt Chrome Extension. Scheduling, booking, and routing were not affected.
Service has been fully restored and is operating normally.
We apologize for the disruption and are taking steps to ensure greater resiliency moving forward.
Identified
We are aware of an issue preventing some users from signing in to the BookIt Chrome Extension, starting at 4:00 PM PT on November 5. Scheduling, booking, and routing are not affected.
Our engineering team is actively investigating and working to implement a mitigation.
We will provide the next update by 9:15 AM PT or sooner if additional information becomes available.
Thank you for your patience as we work to restore full service.
